Privacy Policy - EternaGlow
This Privacy Policy explains how EternaGlow collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information when you place an order or create an account:
- Name
- Email address
- Shipping and billing address
- Payment information
- Order history
We also automatically collect basic device data such as IP address, browser type, and cookies.
2. How We Use Your Information
Your information is used to:
- Process and deliver orders
- Communicate order confirmations, updates, and customer support
- Improve website experience and marketing performance
- Prevent fraud and security issues
3. Third-Party Services
We may share information with third-party providers such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- Analytics or advertising tools (e.g., Google Analytics, Meta Ads)
These services only receive the information needed to perform their function.
4. Cookies & Tracking
Our site uses cookies to enable cart functionality, remember preferences, and analyze traffic. You may disable cookies in your browser, but the site may not function fully.
5. Data Protection
We do not store full payment details on our servers.
We take reasonable measures to protect customer data, but no online transmission is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold
- Request correction or deletion
- Opt out of marketing emails
To request this, contact us at jcnsco1@gmail.com.
7. Retention
We retain order and account records as required for legal, tax, and business purposes.
8. Policy Updates
We may update this policy at any time. Continued use of the site means acceptance of the updated policy.
Contact
For privacy-related questions, email: jcnsco1@gmail.com